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Here’s one interesting and crazy thing that happens in Indonesia quite regularly: bad service.

With so many malls popping up everywhere, it also follows that many new restaurants open up in those malls.

You would think that the owners of these restaurants would know when their establishments would be fully packed and need extra staff to serve the customers (especially because new facilities also require new staff, who will have a steeper learning curve).

What you get when you fail to plan enough servers near opening day is crappy service. I’ve lost count of the number of crappy first experiences I’ve had to deal with while in Indonesia. And crappy service, is not the first impression you’d like your customers to have.

As they say, first impressions are important, so why can’t these smart owners who have enough money to open such fancy restaurants be savy enough to plan such things ahead?

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